Welcome

Welcome to McAuley Policy and Management (MPM) Ltd, a management consultancy with a difference.

We help leaders and organisations, in the private, public and voluntary sectors, build mutual value by bringing the interests of consumers, customers and communities to the heart of strategy, policy and services.

Consumers, Customers, Communities – the Three Cs

We offer a range of services to build an understanding of:

• The three Cs’ expectations, beliefs and needs
• The dynamic context and specific factors shaping these
• The consequent opportunities and/or risks for the organisation.

We do this by helping leaders align these needs with business strategies and models, service innovation and delivery and organisational structures and capabilities.

We help leaders re-build the three Cs’ trust through making fundamental and sustainable changes in how they operate and act.