Advising public services

The pressure on public sector finances continues at the same time as transformational reforms are introduced to put the public and service user interest at the heart of services.

But there is a real risk that the user voice will get lost in the processes of organisational change and new accountabilities.

Trisha can help any organisation that delivers a public service on how best to ensure that the user voice is properly heard and understood, and how to embed the wider stakeholder and public interest in delivering organisational outcomes.